Nearly 12 years ago I called Dorrie for her advice about a problem that came up with my insurance policy. I started with a few questions, and, I kept asking her more and more questions, which she answered. She finally asked if I could hold on for moment. She informed me that she was currently in between contractions while in labor at the hospital. I apologized profusely for calling at such a bad time, and keeping her on the phone while she was in labor. Her response was that she was good for a few more minutes to help me solve my insurance problem. I declined and told her to go and have her baby and that my problem could wait. So, my advice is this: If you are looking for an Insurance agent that will be there for you , and one who will go the extra mile for you when necessary, then you can not go wrong choosing Dorrie Bice.